Goodday, please I canceled my order, because I copy the wrong wallet address. Please how will I get refund of my money or how can I use it to re order. It takes how many days or hours?
I am awaiting your kind, helpful and swift response.
Thank you very much
It is not good place for your complain, write to support on telegram or website tchat!!!
Im happy with this platform, the swift response I got from Customer Care in handing my issue..
I have been waiting on here for over a week to be verified, I'm having doubt if this platform works efficiently and can be trusted with finance. I submitted all the requirements yet no response
This platform is good.
But i had an issue. I successfully bought usdt yesterday. all of a sudden i was sent a mail that my order has been deleted, meanwhile my account has beed debited of 102 usdt.
Pls i need a response to that effect.
It is not goog place for your complain, write your technical support !!!
Nice exchange with swift transactions. Only that the prices are a bit high and the USDT reserve for VISA/MC XOF is too low and doesn’t get refilled quickly. Apart from this, everything else works fine for me. Cheers!
The price of usdt depends on the market and the price of the dollar ps our fault
It's been an hour now and my 890$ has not been delivered to my wallet
And I've been debited by my bank.
Write us our technical support on telegram and wait pls
I am highly disappointed with your verification team, i sent scanned copy of my document and well visible selfie but they keep rejecting it, telling me it's not visible. I tried many times but to no avail. I may never try again
You must send either your identity document, or your passport or your driving license, first and then send a selfie of yourself with the same document in hand; the information on the 2 images must be clear and legible
It's platform is awesome